Last Updated: January 30, 2025
At Bintan Retreat, we uphold the highest ethical standards in all aspects of our operations. This Ethics Policy describes the personal, organizational, and corporate standards of behavior expected by our organization.
1. Integrity & Honesty
We are committed to conducting business with integrity, honesty, and fairness. Our team members are expected to:
- Be truthful in all communications.
- Avoid deceptive practices.
- Uphold ethical business dealings with customers, partners, and stakeholders.
2. Respect & Inclusivity
We promote a respectful and inclusive environment for our employees, customers, and partners. This includes:
- Treating everyone with dignity and respect.
- Fostering diversity and inclusivity.
- Prohibiting discrimination, harassment, and any form of unethical treatment.
3. Transparency & Accountability
Transparency is key to maintaining trust. Our organization commits to:
- Open and honest communication with stakeholders.
- Providing accurate information in all public communications.
- Holding individuals accountable for unethical behavior.
4. Compliance with Laws & Regulations
All business practices at Bintan Retreat comply with applicable laws and regulations. This includes:
- Adhering to local and international legal standards.
- Maintaining ethical marketing and advertising practices.
- Ensuring compliance with labor, safety, and environmental laws.
5. Confidentiality & Data Protection
We respect the privacy of our customers, employees, and partners. Our commitment includes:
- Protecting sensitive and personal information.
- Preventing unauthorized access to confidential data.
- Complying with data protection regulations.
6. Ethical Decision-Making
Employees and stakeholders are encouraged to make decisions based on ethical principles. If faced with ethical dilemmas, they should:
- Seek guidance from supervisors or ethical committees.
- Prioritize the best interests of customers and the community.
- Avoid conflicts of interest.
7. Reporting Ethical Concerns
We encourage reporting of unethical behavior. Concerns can be reported through:
- Email: sales@bintanretreat.com
- WhatsApp: +62 812 7713 9022
- Anonymous Reporting Channels: Available through our official website.
For further inquiries regarding our Ethics Policy, please contact us at:
PT. Baroka Tour & Travel
Perumahan Taman Anggrek Blok D 6, Kelurahan Kota Baru, Bintan, Kepulauan Riau, Indonesia
WhatsApp: +62 812 7713 9022
Email: sales@bintanretreat.com
Thank you for supporting ethical business practices at Bintan Retreat.