Last Updated: January 30, 2025
At Bintan Retreat, we are committed to maintaining accuracy and transparency in all our communications. This policy outlines our procedures for addressing errors, including publishing retractions or corrections when necessary.
1. Identifying Errors
We continuously monitor our published content and welcome reports from users regarding any inaccuracies. Errors may include but are not limited to:
- Factual inaccuracies
- Typographical mistakes
- Misinformation or misleading statements
- Outdated information
2. Reporting Errors
Users can report errors via the following channels:
- Email: Send reports to sales@bintanretreat.com
- WhatsApp: Contact us at +62 812 7713 9022
- Website Forms: Submit a correction request through our official website
- Social Media: Message us on our official social media platforms
3. Reviewing & Correcting Errors
Upon receiving a report, our team will:
- Verify the validity of the reported error
- Assess the impact of the error on our audience
- Determine the appropriate correction method
4. Publishing Corrections & Retractions
Depending on the nature of the error, we will take the following corrective actions:
- Minor Corrections: Small typographical or factual errors will be corrected immediately, with a note indicating the change if necessary.
- Significant Corrections: Major factual inaccuracies will be corrected, and a correction notice will be added to the content.
- Retractions: If content is deemed misleading or fundamentally incorrect, we may retract the content and issue a public notice explaining the reason.
5. Transparency & Communication
For transparency, major corrections or retractions will be communicated through:
- A public update on our website
- Social media announcements
- Email notifications to affected users (if applicable)
For further inquiries regarding our Corrections Policy, please contact us at:
PT. Baroka Tour & Travel
Perumahan Taman Anggrek Blok D 6, Kelurahan Kota Baru, Bintan, Kepulauan Riau, Indonesia
WhatsApp: +62 812 7713 9022
Email: sales@bintanretreat.com
Thank you for helping us ensure accuracy and reliability in our communications.